Stratum

Terms of Service

Last updated: October 21, 2025

1. Acceptance of Terms

By accessing or using the Stratum platform and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our Services.

2. Description of Services

Stratum provides an enterprise AI control and governance platform that enables organizations to detect, observe, enforce, and audit AI models in real time. Our Services include model monitoring, policy enforcement, compliance tracking, and related features.

3. Account Registration

To access certain features of our Services, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

4. Acceptable Use

You agree not to:

  • Use the Services for any illegal purpose or in violation of any laws
  • Attempt to gain unauthorized access to our systems or networks
  • Interfere with or disrupt the integrity or performance of the Services
  • Reverse engineer, decompile, or disassemble any part of the Services
  • Use automated means to access the Services without our express permission
  • Transmit any viruses, malware, or other harmful code

5. Intellectual Property

The Services and all content, features, and functionality are owned by Stratum, Inc. and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

6. Customer Data

You retain all rights to your data that you submit to or through the Services ("Customer Data"). You grant us a limited license to use Customer Data solely to provide the Services. We will maintain appropriate security measures to protect Customer Data as described in our Privacy Policy and Data Processing Agreement.

7. Fees and Payment

Certain aspects of the Services may require payment of fees. You agree to pay all applicable fees as described in your subscription plan. Fees are non-refundable except as required by law or as explicitly stated in your agreement with us.

8. Term and Termination

These Terms remain in effect while you use the Services. We may suspend or terminate your access to the Services at any time for any reason, including if you breach these Terms. You may terminate your account at any time by contacting us.

9. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STRATUM SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.

11. Indemnification

You agree to indemnify and hold harmless Stratum from any claims, damages, losses, liabilities, and expenses arising out of your use of the Services or violation of these Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website. Your continued use of the Services after such changes constitutes acceptance of the modified Terms.

14. Contact Information

If you have any questions about these Terms, please contact us:

Stratum, Inc.
San Francisco, CA

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